You have just 2 minutes….

2 MINUTES to take action on immediate requests (phone, email, chat)
...handle it quickly or move it on

2 HOURS to hold face-to-face meetings

...if it takes longer than that, you’re not planning

2 DAYS to respond to electronic requests

...if you can’t get to it by then, you’re wasting your own time and everyone else’s

2 WEEKS to assemble a work team and commit to a plan

...without the right people, or the right plan by then, it will fail

2 MONTHS identify a business opportunity and test it with customers

...if you can’t do it by then, your competition can

...2 YEARS to do nothing at all

...if your plans reach out too far into the future, the world will have passed you by

From The Future of Work by Charles Grantham